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Zoopla partners with Crisis to support their mission to end homelessness

25th August 2022

  • The multi-year partnership will enable Zoopla to leverage its unique market position and brand awareness to support Crisis’ mission to end homelessess

  • Zoopla will also use its position within the property industry to educate and work together with parties including landlords and agents to understand how to support ending homelessness - and help shift consumer perceptions and perceived stereotypes around this issue

  • To launch the partnership, Zoopla and Crisis have co-published new research which shines a light on the gap between housing benefit levels and market rents which creates a huge barrier to people trying to move out of homelessness

London 24th August 2022: Leading property portal Zoopla and homelessness charity Crisis have today announced the launch of a new three year partnership which aims to leverage Zoopla’s unique market position to further Crisis’ mission to end homelessness. 


Zoopla will leverage its unique data, brand recognition and leading industry position to support Crisis with changing the perceptions of homelessness, and call for meaningful reform when it comes to housing benefits and the shortfall in affordable housing.


Over the coming year, the brands will be working together on a range of initiatives including:


  • Campaigning together to increase the public’s understanding of homelessness and of the different ways they can support people experiencing homelessness right now

  • Carrying out joint research into the challenges of accessing affordable private rented accommodation for those on the lowest incomes

  • Providing support for Crisis’ Venture Studio, which invests in, builds and scales ventures that aim to end homelessness.


Zoopla employees will also be aiming to raise £50,000 directly for Crisis this year and engaging in volunteering opportunities to support Crisis’ Skylight centres, the annual Crisis at Christmas project and Shop from Crisis operations across Great Britain.


Kicking off the ambitious partnership,  Crisis and Zoopla have co-published  new research which highlights how low-income renters across England are facing a ‘housing black hole’ due to a combination of rising rents (as Government policies aimed at landlords hit the growth in rental supply)) and a freeze on housing benefit - with these factors leaving a  major shortfall in genuinely affordable homes.


Crisis and Zoopla are calling on the government to increase housing benefit at the next budget in order to avoid thousands of individuals from being pushed into homelessness. Zoopla believes this needs to be coupled with boosting the supply of homes across all tenures, especially in the rental sectors. 


Zoopla will also be leveraging its Lettings Advisory Board to inform its partnership with Crisis. The Board, which is composed of industry experts and influencers from across the lettings sector, aims to support the sustainable growth of the rental market and create a sector that maintains supply and supports renters, landlords and agents to evolve with the changing market and policy environment. 


Commenting on the partnership, Charlie Bryant, CEO of Zoopla, says: “We’re proud to join forces with Crisis to support their mission to end homelessness. Homelessness is a real problem around the UK, with rough sleeping only the tip of the iceberg, and many more relying on sleeping in their cars, couch surfing, or relying on hostels and B&Bs. We recognise that the cost of living crisis is going to put even more pressure on those at risk of homelessness and we are keen to ensure we’re using our wide-ranging relationships across the property industry to be a force for good on this issue. This not only means educating consumers and our customers on homelessness, but also advocating for real change to limit the number of people affected and ultimately end homelessness for good.” 


Matt Downie, Crisis Chief Executive, said: “We know that homelessness isn’t inevitable and that - with the right insight - we can develop evidence-based strategies to ensure no one has to endure the hardship of being without a home.

“That’s why we’re delighted to be working with Zoopla, who will bring their extensive knowledge of the housing market and hugely expand the range of data we can draw from. They will also be adding their voice to the conversation on the systemic issues pushing people into homelessness in the first place. We look forward to working closely with them over the next three years as we strive to end homelessness for good.”



- Ends -

For further information, please contact PR Team on [email protected] or +44 (0)20 3873 8770.

About Zoopla

Hello. We're Zoopla. A property website and app.

We know you're not just looking for a place to live. You're looking for a home.

Yeah, we've got over a million properties for you to browse.

Tools that let you filter them in all kinds of clever ways.

And reliable house price estimates, so you can be sure you aren't paying over the odds.

But we know you're looking for more than that.

Because that first flat won't just be a 'great investment opportunity'.

It'll be the feeling of starting out on your own.

That extra bedroom won't just mean another £20K on the re-sale price, it'll mean having your sister over to stay.

And that bungalow won't just be a way to release some equity, it will be a chance to spend more time with the grandkids.

We know that searching for a home is about more than just checking its price, location and features (important as all those things are).

What really matters is how it makes you feel.

We know what a home is really worth.

So let us help you find yours.

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