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Zoopla’s software offering becomes latest accredited supplier of the New Homes Quality Board

2nd March 2023

  • As an accredited supplier of the New Homes Quality Board (NHQB), Zoopla for Housebuilders is now officially recognised as a suite of products that support housebuilders to comply with the New Homes Quality Code.

  • The NHQB is an independent not-for-profit body that champions the quality of new homes and strives for fairer outcomes for consumers. 

  • The Code covers every aspect of a new home purchase, from the initial sales office visit to the end of their two-year warranty. Under the New Homes Quality Code, housebuilders must also have an effective after-sales service to address any issues.


Zoopla is pleased to announce that it has become the latest accredited supplier of the New Homes Quality Board. 


Since its establishment in 2021, the NHQB has put in place a New Homes Ombudsman Service and developed the New Homes Quality Code - a new industry code of practice aimed at improving both the quality of new builds and the redress process for consumers. 


Zoopla’s software provides a one-stop solution for housebuilders by storing all required data for the New Homes Ombudsman Service, while its AML solution offers an audit trail for every individual sale. As housebuilders are also required to regularly communicate before, during, and after the sale, Zoopla’s Sales Progression ensures buyers are notified of real-time milestones including notification of legal completion once their new home is finalised. 


Zoopla’s software solution enables developers to adopt the principles required by the New Homes Quality Code and improve transparency for all stakeholders involved in the home-buying process. 


To help drive consumer awareness of the NHQB, Zoopla will also be using New Homes Week (w.c. 27th of February) as an opportunity to promote its benefits and what it means for consumers.  


Commenting on the news, Riccardo Dawson, Director of Product at Zoopla said: “Zoopla for Housebuilders has been designed to simplify the day-to-day lives of housebuilders and drive efficiencies - be it through enhanced lead management or using our CRM to create a sales office that runs itself. Deciding to become an accredited supplier of the NHQB was an easy decision as a result - not only will it make it easier than ever for housebuilders to achieve that sought after five star HBF rating - but it will also improve the quality of new homes and positively shift consumer perception as a result.”


Leon Livermore, Chief Executive at The New Homes Quality Board comments: 

“We’re thrilled to announce that Zoopla has passed our NHQB accreditation assessment. After measuring their ability to support developers on their journey to Code-compliance, it was clear that their service is closely aligned with the key principles of our Code and we believe Zoopla shares our mission of improving the housebuilding sector for everyone.”


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For further information, please contact PR Team on [email protected] or +44 (0)20 3873 8770.

About Zoopla

Hello. We're Zoopla. A property website and app.

We know you're not just looking for a place to live. You're looking for a home.

Yeah, we've got over a million properties for you to browse.

Tools that let you filter them in all kinds of clever ways.

And reliable house price estimates, so you can be sure you aren't paying over the odds.

But we know you're looking for more than that.

Because that first flat won't just be a 'great investment opportunity'.

It'll be the feeling of starting out on your own.

That extra bedroom won't just mean another £20K on the re-sale price, it'll mean having your sister over to stay.

And that bungalow won't just be a way to release some equity, it will be a chance to spend more time with the grandkids.

We know that searching for a home is about more than just checking its price, location and features (important as all those things are).

What really matters is how it makes you feel.

We know what a home is really worth.

So let us help you find yours.

Zoopla is part of Zoopla Limited which was founded in 2007.

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